Contact TGP
WhatsApp support: +971588898366, +91 9877637809
Email: [email protected], [email protected]
For course enquiries, payment concerns, technical issues, policy questions, privacy requests and formal complaints.
Registered business address:
TG PROFESSIONALS FZ-LLC
F0B51697, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
What we can help with
- Enrolment: SBR, AAA, batch details and course inclusions.
- Course access: credentials, missing access and dashboard problems.
- Technical support: learning platform, recordings, assignments or live classes.
- Payments: transaction discrepancies, payment confirmation and invoices.
- Extensions: eligibility, forms, deadlines, fees and approval status.
- Privacy: requests concerning personal information.
How to contact support
Provide your full name, registered email address, course and batch, a clear description of the issue, and a screenshot or transaction reference where relevant. Do not share passwords, full card details or security codes.
Important student policies
Automatic access: After successful payment, credentials are sent to your registered email. Check spam/junk if missing.
Device policy: Use Safari or Google Chrome and your own dashboard. Only one device or active session at a time.
Paid WhatsApp group: Only one phone number can be registered for each student.
Extensions: Follow the Course Extension Policy and the deadline announced for your batch. Contacting support does not automatically approve an extension.
Blocked access: If your course access is blocked or you believe it was blocked incorrectly, contact us by email or WhatsApp. Email [email protected] with your registered email, course and batch, description of the issue, and any screenshot/error message. Our team will review and help with next steps. Restoration is subject to review and applicable policies.
Payment concerns: If you’re facing an emergency or have a payment-related issue that requires review, feel free to DM us on WhatsApp or email us at [email protected]. Please share the details of your concern along with any relevant supporting evidence so our team can assist you.